
Emergency services
Emergency services customer service open 24/7
If emergency services are not available in your area, or if you need assistance with assessing the need for care or guidance for non-urgent treatment, you can contact our customer service, which is open around the clock, at 010 414 0202 (local network rate/mobile charge).
You can come to our clinics without an appointment.
Register at the customer service desk of the medical center upon arrival.













When to visit the emergency services?
Mehiläinen's emergency services provide quick care for customers of all ages – including children, adults, athletes, and the elderly.
The emergency services handle injuries such as:
- Strains and sprains
- Fractures
- Wounds
- Burns
- Puncture injuries
- Eye injuries
At our emergency services, you will receive prompt treatment, and if necessary, extensive follow-up care services are available, such as surgical treatment, imaging studies, and physiotherapy services.
General practitioner emergency service
You can book an appointment for the general practitioner emergency service if it is not an accident, for example, a sudden illness. Such situations include, for example:
- suddenly started or worsened infectious disease
- pain, for example, in the head, abdomen, or back
- wounds, burns, or frostbite.

Non-urgent care
If your situation does not require acute treatment, you can book an appointment with physicians specialized in accidents who are specialized in examining and treating musculoskeletal problems.

Insurance customers
Dealing with emergency accident services is easy for customers of all insurance companies. Depending on your insurance, you either pay for the visit yourself first or only the deductible.

Digital Clinic in the app and online 24/7
Our Digital Clinic offers help with symptoms and diseases that do not require a physical examination and it is available 24/7.

Price and payment methods for the emergency accident service
The estimated price for a visit to the emergency accident service is 110–402 €. The physician on duty at the emergency accident service can provide the exact prices for examinations and procedures before images are taken or procedures are performed.
The price consists of:
- specialist fees
- necessary examinations such as X-rays
- treatment, for example, casting and related supplies
- as well as a service and Kanta fee.
Imaging studies are charged separately.
- Prices for individual X-rays vary between 132–293 €.
- Prices for other imaging studies (magnetic resonance imaging, ultrasound scan) vary depending on the scope between 201–880 €.

