Insurance customers of Mehiläinen
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Payment methods in Mehiläinen
Take a look at the different payment and financing services Mehiläinen offers and choose the one that suits you best.
There are differences in payment methods for different services, such as Hammas Mehiläinen, Fysios Mehiläinen, Therapy Clinics and the online store. We do not accept cash.
Learn more about our payment methods
You can pay at all our clinics with the most common payment cards: Visa, MasterCard, American Express, Visa Electron.
The OmaMehiläinen app cannot be used to pay for Hammas Mehiläinen or Therapy Clinic services.
You can pay for some of your appointments in the OmaMehiläinen app – without having to pay at the clinic. You will receive an invoice in the app within a few days of your appointment. You can find the invoice on the timeline of the app and in the Invoices section behind the Me menu.
Payment methods in the OmaMehiläinen app:
- Payment card – a payment card must be added in the app
- Online banking payment (not available for Fysios Mehiläinen)
- Well-being benefit (Smartum, Edenred, Epassi)
- Gift card
- Advance payment
Mehiläinen Invoice is only available for the services of Hammas Mehiläinen.
The invoice gives you a 14-day interest-free and cost-free payment period. If you wish, you can also convert the received invoice into a purchase credit (one-off credit) that you can pay in monthly instalments that suit you.
The credit is granted by Svea Bank AB (publ), filial i Finland.
More information about paying by invoice (in finnish)External link (Svea)
Mehiläinen Instalment Payment is not available for the services of Fysios Mehiläinen.
Mehiläinen’s procedure, examination or surgery costs can also be paid in instalments at Hammas Mehiläinen, Mehiläinen hospitals and medical clinics. You can apply for a funding decision in advance as soon as you receive a price estimate. The credit is granted by Svea Bank AB (publ), filial i Finland.
The calculator allows you to view the available payment options and monthly payments:
Learn more about instalment payments and apply for a credit decision (in finnish)
A gift card is not an available payment method for the services of Kotipalvelu Mehiläinen.
The gift card must be presented at checkout. You can show the gift card directly on your smart device or have it in a printed paper form. The use of the gift card is registered at the checkout by using the barcode on the gift card. When paying in OmaMehiläinen, enter the gift card code in the box provided. You don't have to use the gift card in one go. A gift card cannot be exchanged for cash.
You can pay for the services included in your well-being benefit at our clinics using Edenred, Epassi and Smartum payment methods. Certain services can also be paid for with a well-being benefit in OmaMehiläinen.
More information about using Epassi (in finnish)
A service voucher is a personal payment commitment granted by a wellbeing services county to the customer. Mehiläinen is an approved service voucher service provider in several wellbeing services counties. See more detailed instructions for using a service voucher.
Using insurance
Using our services is easy regardless of which insurance company you are using. There are two different ways to use the insurance, depending on your insurance policy: either you apply for a compensation decision from your insurance company in advance (direct compensation permit, direct debit) and only pay the deductible for your visit at the cash register, or the compensation is applied for from the insurance company only after the visit, in which case you first pay the visit in full yourself. Your insurance company will tell you how to handle the payment.
Occupational health care customers
By logging in to online appointment booking as an occupational health customer, you can see your own occupational health team, whose appointments are included in your agreement. For other services, you can also see whether they are part of your occupational health care agreement or whether you should be prepared to pay for your visit yourself. You can always check with your employer which services are included in your company’s occupational health agreement.
