Digital child health clinic for If Child Insurance customers
Get the Digital child health clinic service free of charge for six months for new and existing If Child Insurance policies. You can find the Digital child health clinic service in the OmaMehiläinen app – use the code you received from If via email.
Getting started with Digital child health clinic
Download or open the OmaMehiläinen app
Learn more about the free OmaMehiläinen app.
Subscribe to Digital child health clinic in the app
Your child insurance policy includes a six-month Digital child health clinic Health Membership – you can find it under “Health Memberships”, “Digital child health clinic” on the “Me” tab of the app.
Add the child to your family profile
If the child has already been added to your OmaMehiläinen family profile, you can skip this step. The child can only be added to the family profile when custody is confirmed by the Digital and Population Data Services Agency. If you wish, you can check the status of the custody confirmation in the Suomi.fi service.
Enter the customer benefit code you received
You will receive your personal benefit code from If via email. The service must be activated no later than 60 days after receiving the code.
Ask when you have a concern
Digital child health clinic is a digital chat service for the guardians of small children – you will receive personal support and advice when a physical examination or a doctor is not needed.
24/7 child health clinic chat service in OmaMehiläinen for the guardians of children under five years of age.
Mehiläinen’s public health nurses, registered nurses and midwives on call
Advice and support in matters related to the well-being, growth and parenting of children
If necessary, we will help you to the right service
More information about the six-month fixed-term benefit
If’s Child Insurance includes a six-month fixed-term Digital child health clinic Health Membership (total value €74.40).
The benefit can be redeemed with a code that is delivered by If via email.
The benefit can be redeemed after you have added the child to your OmaMehiläinen family profile. Please note that the child can only be added to the family profile after custody is confirmed by the Digital and Population Data Services Agency. If you wish, you can check the status of the custody confirmation in the Suomi.fi service
The service must be activated no later than 60 days after receiving the code.
After the free six-month trial period, the contract will remain in force for an indefinite period at a price of €14.90/month.*
*If you wish to terminate the contract at the end of the free trial period, it must be done at least seven days before the end of the free trial period. A non-fixed-term contract can be terminated at any time, in which case the contract will end at the end of the next billing period.
Digital child health clinic has brought a sense of security around the clock and a lot of help with everyday situations, from our firstborn’s sleep rhythm to allergy symptoms. The advice and tips have been very concrete, so it has been easy to follow them.
– Mother of a two-year-old toddler and a small baby
Questions that are frequently asked from Digital child health clinic specialists
How can I help my child sleep?
Does my child poop normally?
Am I breastfeeding normally?
How can I cope better in my daily life with my children?
How can I better support the development of my child’s skills, their learning and potty training?
Is my child’s development normal?
What should I take into account when planning my child’s meals?
How do I bottle feed?
How can I stop feeding at night?
What are the symptoms of a tooth erupting?
My child favours one parent over the other. What should I do?
Can the symptoms be treated at home or should we see a doctor?
Remember that you are not alone with these questions and concerns. Start using Mehiläinen’s Digital child health clinic and discuss your concerns with specialists. If the situation requires treatment or the matter cannot be resolved at Digital child health clinic, we will refer you to examinations or a physician, for example.
Digital child health clinic gave me quick advice on how to deal with my small baby’s ailment. The service was heartfelt and brought peace of mind.
– Father of a small baby and two older children
Frequently asked questions
Please note that you can only use the service on behalf of your child once they have been added to the family profile. The child can only be added to the family profile after custody is confirmed by the Digital and Population Data Services Agency. If you wish, you can check the status of the custody confirmation in the Suomi.fi service. In the case of newborns, we recommend that you contact the maternity hospital.
You can access the service once the child is added to OmaMehiläinen’s family profile. The child can only be added to the family profile when custody is confirmed by the Digital and Population Data Services Agency. If you wish, you can check the status of the custody confirmation in the Suomi.fi service.
This service can only be purchased for children under five.
If the subscription is valid indefinitely, it will expire automatically at the end of the calendar month in which the child turns five years old. If your fixed-term subscription period is still in progress, the subscription will continue regularly until the end of the period and expire after this.
At Digital child health clinic, your questions will be answered by nurses, midwives and public health nurses who are familiar with children’s illnesses. All experts in the service have been trained internally, especially on the themes of Digital child health clinic.
The monthly fee of Digital child health clinic does not include medical services, such as issuing or renewing prescriptions or home care certificates. If necessary, a Digital child health clinic specialist will refer you to, for example, a Digital Clinic doctor.
Digital child health clinic does not include medical services, such as issuing or renewing prescriptions or home care certificates. If necessary, a Digital child health clinic specialist will refer you to, for example, a Digital Clinic doctor.
If the matter cannot be resolved at Digital child health clinic, you will be directed to: A Digital Clinic doctor if the matter can be resolved remotely or a physical appointment if the matter clearly requires a physical examination or more extensive investigation.
Please note that these services are not included in the Digital child health clinic subscription.
No. The Digital child health clinic chat is designed to provide additional support and advice for families with children.
The Digital child health clinic service can only be purchased in the OmaMehiläinen app. You can find Digital child health clinic app under “Health Memberships” on the “Me” tab of the app.
After ordering, you can find Digital child health clinic in OmaMehiläinen in the Digital Clinic tab under “Start a Chat”. If you have a valid occupational health or other agreement with Mehiläinen, select “Self-paying customer” as the payer to use Digital child health clinic.
The subscription is per child, but you can have a separate subscription for each child in your family profile. How to create a family account.
Please note that the customer benefit code you received is child-specific.
After the free six-month fixed-term subscription period, the subscription will continue for an indefinite period at a price of €14.90 per month.
The Digital child health clinic subscription is a monthly service that is charged from the customer’s payment card. The subscription requires the addition of a payment card to OmaMehiläinen.