Mehiläinen Sustainability Report 2023 has been published: relentless work in the fields of social responsibility, quality and environmental sustainability
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Sustainability Program and Reports
The starting point is responsibility and caring for people and society
Mehiläinen's sustainability programme consists of four business-critical areas: quality and customer satisfaction, innovation and financial responsibility, employee well-being and being a good employer as well as sustainable development of operations. All four areas are monitored with several indicators, the development of which is reported as part of the sustainability report.
The 2023 Sustainability Report is Mehiläinen's fourth separate annual review on sustainability issues. The report presents key information about the material themes and most significant impact of Mehiläinen’s sustainability activities in 2023. The report has been prepared in accordance with the Global Reporting Initiative (GRI) and has been externally certified.
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Mehiläinen's Sustainability programme
For 114 years, Mehiläinen's mission has been to create better health and well-being as part of the surrounding society. Our sustainability is also based on this mission and our values – Skills and Knowledge, Caring and Responsibility, Partnership and Entrepreneurship, and Growth and Development – as we care for people and society.
Pioneer in quality treatment and care
Our customers and their families can rely on us to provide individual, safe and effective treatment and care. Our management is knowledge-based, we seek to perform better every day, and we are a pioneer in digital healthcare.
Driving social responsibility, through innovation and agility
Our growth is stable, we create jobs and export Finnish expertise to the international market. We are a strong partner for companies and the public sector.
Attractive and meaningful workplace
We invest in the comprehensive well-being of our employees and provide them with opportunities to develop and shine in their work. We offer a wide range of career paths and our corporate culture encourages success.
Sustainable development
We operate sustainably, openly and efficiently throughout the value chain.
Goal for 2025
- We are pioneer in availability, safety and effectiveness. Ous customer satisfaction rating is the best in the industry in all our operations.
- We grow profitably and create jobs and wealth. Our digital solutions provide extensive and more accessible social and helath services. We have made healthcare a new pilar of Finnish export.
- We are proven to be the most attractive workplace in the social health services sector, and our employee turnover is the lowest in the industry.
- Customers and professionals view us as the most responsible company in the industry. An ethiccal mode of operation drives all our activities.
Sustainability Reports
The 2023 Sustainability Report is Mehiläinen's fourth separate annual review on sustainability issues. The report presents key information about the material themes and most significant impact of Mehiläinen’s sustainability activities in 2023. The report has been prepared in accordance with the Global Reporting Initiative (GRI) and has been externally certified.
The 2022 Sustainability Report is Mehiläinen's third separate annual review on sustainability issues. The report is in accordance with GRI (Global reporting Initiative) Universal standard requirements. The Mehiläinen Sustainability Report has also been verified externally for the first time.
The 2021 Sustainability Report is Mehiläinen's second separate annual review on sustainability issues.
The 2020 Sustainability Report is Mehiläinen's first separate annual review on sustainability issues.
Mehiläinen promotes the UN’s Sustainable Development Goals in its operations
UN Sustainable Development Goal #3
Mehiläinen contributes to the growth of health and well-being by investing in the development of high-quality treatment and care and increasing their effectiveness.
UN Sustainable Development Goal #8
Mehiläinen contributes to the goal by employing people, investing and creating economic growth through tax income.
UN Sustainable Development Goal #9
Mehiläinen contributes to the achievement of the goal by making investments in our countries of operation, establishing new care and healthcare units and by innovating and developing treatment and care.
UN Sustainable Development Goal #17
Cooperation between the private and public sector is particularly important in social welfare and healthcare to ensure that services are organised in society in the best possible way for customers and patients.
Certificates are proof of quality and expertise
A certificate is not only a framed document on the wall but also a reputable indication of expertise in the industry. It indicates that the company has built a system that meets the relevant standards, customer demands, statutory obligations and the goals set by the organisation.
A certificate is an indication of the company’s level of quality and, with it, the company can send a message to its customers and stakeholders that:
- The organisation’s management system meets the chosen international standards (Mehiläinen: ISO 9001, ISO 14001 and ETJ+)
- The company is committed to providing high-quality services
- The company is committed to observe environmentally friendly and energy-efficient operating models
- Continuous development and improvement are key themes of the company’s activities
